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How To Avoid
False Alarms

What to do if you do have a false alarm
If you accidentally cause a false alarm, do not panic. Simply enter your code and press the 1 or off button within 30 seconds. This will cause the system to send a “cancel alarm” signal to the monitoring center (“CA” will be displayed on the keypad shortly afterward).

Avoid False Alarms
False alarms are a serious concern for the security industry. Repeated false alarms work against the home owner and police and fire departments, by consuming resources and desensitizing watchful neighbors.

False alarms are also responsible for increasing costs at police departments. These costs are then passed on to the community in the form of higher taxes and industry service charges.

The most common causes of false alarms:

  • Incorrect keycodes.
  • Running into the house "just for a second" without disarming the system.
  • Moving curtains, banners or pets that move into the 'sight' of the motion detector.

Tips To Prevent False Alarms

  • Check for drafts that may cause curtains, plants or decorations to set off motion detectors.
  • When you leave, be sure that all doors and windows are closed tightly and securely. Loose fitting doors or windows may set off contact sensors. Also, ensure that all authorized users are aware of which doors are set for delay and which are not. Many false alarms are caused by a simple misunderstanding of this basic system operation.
  • Be sure that everyone in the family or at the business knows how to properly operate the security system
  • Keep your owner's manual in an accessible place for reference.
  • Everyone that you give the code to should also know the password. If you are unable to cancel the alarm within 30 seconds, the monitoring center will call to verify the alarm. The only way that a false alarm may be canceled is to answer their call and respond with the correct password. Your password can be found on the Subscriber Monitoring Information form, included in your paperwork.
  • Motion detectors require additional care to prevent false alarms. Ensure that pets are not allowed to roam freely through the area that is covered by the motion detector. Do not keep balloons in an area covered by motion detectors. Make sure to keep the motion detectors free from insects. (A spider crawling on a web in front of the motion detector appears very large to the motion detector.)
  • Smoke detectors should be trouble free except in the event of kitchen smoke or steam. In the event the alarm is sounded by excess kitchen smoke, the alarm will continue to sound until the house is cleared of the smoke. (Even though you have followed the instructions in item “1” above.) Steam-caused false alarms may occur when a smoke detector is located too close to a bathroom. If you get false smoke alarm signals caused by steam, give Bulldog a call to look into moving the smoke detector.